Capture a transaction

Some payments are first authorised — the funds are reserved but not yet taken. This screen takes (captures) a payment that was previously authorised.

Where to find it

Select Capture on a transaction.

What you see

  • The amount originally authorised, when it was authorised and how long ago, and, where the gateway sets one, when the authorisation expires.
  • The maximum you can capture.

What you can do

ControlWhat it does
Capture amountThe amount to take, up to the authorised amount.
Whole amountTick to capture the full authorised amount.
Confirm captureTakes the authorised payment, confirmed in a pop-up, and returns to the transaction. Rules: Capture an authorised payment.
CancelReturns to the transaction without capturing.

Things to note

  • Capture is only offered when the transaction is authorised and awaiting capture, and only with payment permission.
  • Authorisations older than about a week are flagged, and an expired authorisation cannot be captured.
  • You can capture less than was authorised.

Related tasks

  • Capturing an authorised payment

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