Introduction

Welcome to the Shuttle Merchant Portal - your comprehensive dashboard for managing payments and operations. Originally built for merchants using our embedded payment solutions, the portal has evolved into a unified control center for all Shuttle products, including our Twilio Pay connector and Payment Links.

Whether you're a platform merchant accessing features not yet integrated by your platform, or a direct customer using our standalone products, the Merchant Portal provides the tools you need to manage your payment operations effectively.

Access the Merchant Portal - Sign up or log in

Portal Structure

The Merchant Portal operates at two main levels:

Organization Level

• Connected Accounts - View and manage all payment accounts within your organization
• App Marketplace - Browse and install applications to extend functionality
• Finance Marketplace - Access additional financial services and solutions
• Teams - Manage user access across your organization
• Billing - Control your Shuttle subscription and licensing

Account Level

Within each installed application or payment account, you can:

• Dashboard - View your payment performance metrics and configure weekly email updates
• Payment Configuration - Connect and configure multiple payment processors, customize your checkout experience, and set up sophisticated payment rules based on transaction amounts and currencies.
• Activity View - Monitor all transactions and customer accounts in real-time. Track payment activity, manage customer records, and handle scheduled payments all from one centralized location.
• Application Specific Pages - Different applications (like our Twilio app and Payment Links app) add additional pages specific to their functionality