Link Branding

Brand your payment links to improve customer trust and increase conversion

Page Footer: Add details about your company to the payment page, terms & conditions and privacy policy
Custom Domain: Prove the payment link belongs to your company
Custom Favicon / Logo: Add brand familiarity
Hide Shuttle Branding: Remove Shuttle Global from page titles and receipts

You can customize the branding on an account-by-account basis in the merchant portal.

Page Footer

Add company information to your payment pages to build customer trust and show you're a legitimate business.

Footer Information

Company Details:

Company name
Country of incorporation and company number
Contact information (email, phone, address)

Legal Links:

Terms and Conditions
Privacy Policy

A complete footer builds trust, ensures compliance, and reduces customer hesitation during payment.

Custom Domains

Customize your payment domain to build customer trust and show that payments are coming directly from your company.

Choose Your Domain Type

Subdomain - Simple Setup

Example: yourcompany.shuttleglobal.app or yourcompany.shuttleglobal.link

Quick & Easy:

No DNS setup required
Ready to use immediately

Best for:

Simple setup process
No DNS access
Immediate deployment

Custom Domain - Maximum Trust

Example: payments.yourcompany.com or yourcompany-payments.com

Full Control:

Complete domain ownership
Maximum customer trust
Professional brand appearance

Requirements:

DNS server access
Set up a couple of DNS records

Best for:

Maximum customer trust
Strong brand presence
DNS configuration comfort

Setup Process

Choose your domain type based on your needs and technical access
Configure DNS records (custom domains only) and select "I've added the records" it will take up to your previous TTL (typically 5-60 mins) for us to validate the CNAMES have been configured correctly.
Activate as your primary domain for new payment links, new payment links will use this domain

Existing payment links continue working with both domain types.

Note: If you "Remove" a domain, any existing links sent to customers will no longer work. We allow you to maintain up to 2 domains for this reason, so that existing links continue to function while you transition from one custom domain to a new custom domain.

Custom Favicon and Logo

Add your company's visual identity to payment links and link generators.

Favicon: Square icon, under 50KB recommended (500KB max)

Logo: Up to 2:1 aspect ratio, under 200KB recommended (500KB max). Avoid including company name as it displays alongside the payment link name.

Upload: Drag and drop an image or click to browse.

Note: On Link Generators, the Logo is hidden when link generator is embedded in an iframe, giving you control over the surrounding design.

Hide Shuttle Branding

Remove Shuttle Global branding from page titles and receipts for a cleaner customer experience.

What Gets Hidden

Page Title:: Removes "Shuttle Global" from the browser page title
Receipt Page:: Removes the payment links promotional message from the receipt page
Email Receipts:: Removes Shuttle Global branding from emailed receipts

What Stays

The payment page will still display "Powered by Shuttle Global" - this cannot be removed.