Connecting Global Payments

Connecting to Global Payments uses API credentials issued by Global Payments. You
will need the following details from your Global Payments account:

  • Merchant ID
  • Account ID
  • Shared Secret
  • Rebate Password
  • Refund Password

Enter these details into the setup form.

Global Payments gateway setup form

Allowlist our IP addresses

Global Payments can restrict API access to a list of approved IP addresses. Where your
account has that restriction, ask Global Payments support to add the Shuttle outbound
addresses to the allowlist for your Merchant ID and Account ID:

  • 52.51.86.26
  • 54.229.12.118
  • 54.76.31.104
  • 34.252.246.134

Until they are allowlisted, Global Payments refuses our requests with "You are not
allowed to access this service from there!"
and the connection fails even when your
Merchant ID, Account ID, Shared Secret and passwords are all correct.

Connection options

Our integration with Global Payments offers several options:

  • Enable Multi Capture: Allows a payment to be captured in multiple parts. You
    must ask Global Payments support to enable Multi Capture for your account.
  • Enable 3D Secure: Enables 3D Secure authentication on card payments. You must
    ask Global Payments support to enable 3D Secure for your account.
  • Enable save cards: Allows customers to save a card for future payments using
    Global Payments tokenisation.
  • Require address (AVS): Requires the customer to enter their billing address.
  • Enable SEPA: Enables SEPA as a payment method. You must ask Global Payments
    support to enable SEPA for your account.
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Tip

The "Submit payments that cannot be authenticated" option only applies when 3D
Secure is enabled. Turning it on submits payments that fail authentication,
which accepts the additional fraud and liability risk that comes with them.


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