Charge
A charge is a single scheduled amount on a contract.
What you see
- The Account header, the Contract header and the Charge details: the amount, due date, status and what has been paid or written off.
What you can do
| Control | What it does |
|---|---|
| Edit charge | Change the charge's amount or due date. Available while the charge is still open — not paid, cancelled, written off, or waiting on the result of a payment attempt. Rules: Amend a charge. |
| Schedule now (on the edit screen) | Instead of picking a date, have the charge collected straight away. Rules: Amend a charge. |
| Void charge | Write off an overdue, unpaid charge, confirmed in a pop-up. Rules: Write off a charge. |
Editing a charge lets you change its amount and due date, then save back to the charge.
Things to note
- A charge that has been paid, cancelled or written off can't be edited or voided, and neither can one that is waiting on the result of a payment attempt. The status shown against the charge tells you which of these applies.
- Edit and Void depend on the charge's status and on features being enabled for your organisation.
Updated 30 minutes ago
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