Creating an Adyen Sandbox Account

This guide walks through creating an Adyen test (sandbox) account so you can set up and verify your connection before going live.

Time to complete: 5 minutes

  1. Go to www.adyen.com/signup, fill in your details, and submit.

    Adyen sign-up form for a test account

  2. You will be sent an activation email.

    Activation email from sales@adyen.com confirming the test account is ready

  3. Click the link in the email and create a password.

  4. Select Continue to log in and log in. You will be prompted to configure multi-factor authentication (MFA).

    Personal details saved confirmation screen with a Continue to log in button

    Multi-factor authentication setup screen showing a QR code and authenticator code entry

  5. When prompted Which type of payments do you accept?, select an option that includes Ecommerce.

    Payment type selection screen with Ecommerce and point of sale options

  6. Your merchant account will generally be your account name suffixed with ECOM.

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    Note

    If you want to process MOTO in addition to eCommerce, you must set up a separate merchant account for it — ideally your account name suffixed with MOTO. You then need to contact Adyen support to enable this facility on the account. See Adyen's MOTO documentation and use their support form.

    Understanding your accounts modal showing the company account to merchant accounts structure

  7. Select Developers > API Credentials, and select the ws user.

    API Credentials list showing the report, pos_certificate, pos_ws, and ws users

  8. Generate an API key. Your Shuttle credentials will be your Merchant ID and this API key.

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    Note

    You will need to ask Adyen support to enable the PCI role on your ws user. See Adyen's API credential roles documentation.

    Edit API credential screen with the merchant account selected and the Generate API key button

  9. Enter your Merchant ID and API key into the Shuttle setup screen. Once saved and tested, you will see a Connected to Adyen confirmation, where you can also enable synchronous tokenisation and MOTO.

    Shuttle Adyen service provider screen showing Connected to Adyen with the API key, synchronous tokenisation, and MOTO options