Twilio

Take card payments over the telephone without the card number reaching your agents. Shuttle's Twilio Pay connector hands the capture to Twilio, which collects the digits from the caller's keypad and passes Shuttle a token to charge.

• Introduction — the two questions that decide how you integrate: whose carrier the call is on, and who keys the digits.
• How It Works — the call flow, and IVR against Agent Assist compared.
• Twilio IVR Integration Guide — self-service capture with the <Pay> TwiML verb.
• Twilio Agent Assist Integration Guide — an agent driving the capture through the Payments Subresource API.
• Shuttle Pay Connector Reference — the connector's own parameters and responses.
• Bring Your Own Carrier — keeping your voice traffic where it is and handing over only the payment segment. Read this before you build: it carries PCI scope consequences.