Merchant Portal FAQ
Why connect my account?
Section titled “Why connect my account?”Your software provider may use Shuttle for its payment features without showing you everything Shuttle offers. Connecting your account to the Merchant Portal gives you a fuller view of your payments, across all your payment providers. For example, you can get email reports about failing payments and your payment volumes. See Activity view.
What do you do with my data?
Section titled “What do you do with my data?”When you connect, we hold personal and business data. We don’t sell or rent your personal data to anyone. Our Privacy Policy explains how we use and share data, including anonymised statistics.
Can I add my team?
Section titled “Can I add my team?”Yes, on a paid plan. Only Admins can change your payment provider details and see billing. See Team management and Billing.
How do I delete an account or organisation?
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