# Merchant Portal FAQ

> Why connect your account to the Merchant Portal, what Shuttle does with your data, and adding your team.

## Why connect my account?

Your software provider may use Shuttle for its payment features without showing you everything Shuttle offers. Connecting your account to the Merchant Portal gives you a fuller view of your payments, across all your payment providers. For example, you can get email reports about failing payments and your payment volumes. See [Activity view](/merchants/merchant-portal/activity-view/).

## What do you do with my data?

When you connect, we hold personal and business data. We don't sell or rent your personal data to anyone. Our [Privacy Policy](https://shuttleglobal.com/privacy_policy) explains how we use and share data, including anonymised statistics.

## Can I add my team?

Yes, on a paid plan. Only Admins can change your payment provider details and see billing. See [Team management](/merchants/merchant-portal/teams/) and [Billing](/merchants/merchant-portal/billing/).

## How do I delete an account or organisation?

See [Delete an account or organisation](/merchants/merchant-portal/delete/).