Charge

A charge is a single scheduled amount on a contract.

What you see

• The Account header, the Contract header and the Charge details: the amount, due date, status and what has been paid or written off.

What you can do

Control	What it does
Edit charge	Change the charge’s amount or due date. Available while the charge is still open — not paid, cancelled, written off, or waiting on the result of a payment attempt. Rules: Amend a charge.
Schedule now (on the edit screen)	Instead of picking a date, have the charge collected straight away. Rules: Amend a charge.
Void charge	Write off an overdue, unpaid charge, confirmed in a pop-up. Rules: Write off a charge.

Editing a charge lets you change its amount and due date, then save back to the charge.

Things to note

• A charge that has been paid, cancelled or written off can’t be edited or voided, and neither can one that is waiting on the result of a payment attempt. The status shown against the charge tells you which of these applies.
• Edit and Void depend on the charge’s status and on features being enabled for your organisation.