Save a payment method without charging it

Stores a card, bank account or wallet against an account as a saved payment method, tokenised at the gateway, without taking a payment. Support staff use it from the account screen to put a customer’s new card on file over the phone; customers use it from the hosted checkout when a checkout request asks for a method to be saved, and integrators call the API directly. The same call can name contracts the new method should be attached to, and can register a token the integrator already holds at the gateway.

Where you can do this

• Merchant View: Account (Add Payment Method)
• Merchant View: Account header (Add Payment Method)
• The hosted checkout: Payment form (Confirm (confirm page, TOKENISE); the gateway’s own save-card page (hosted))
• API: Create a checkout (POST /checkouts) — action TOKENISE for an account; prepares the checkout, the save itself is the POST below
• The hosted checkout: the hosted checkout submits in TOKENISE mode; the hosted checkout forwards it to POST /c/api/payment_methods
• API: Create a payment method (POST /payment_methods) — body carries card, bank or wallet details, or the id of a saved method; with token it registers a token already held at the gateway without calling it
• Automatically (Shuttle): gateway return for a redirect-based method — the provider’s connector receives the customer’s return or webhook and posts the token to Shuttle, which activates the method and attaches any contracts parked on it

Before you start

• An account, named by id or CRM key, or account details from which one can be registered or created anonymously (the channel must allow that).
• A gateway that can save cards or create tokens for the card type, either named in the call or reachable through the initiative’s routing for the account’s country.
• For a saved method named by id, that method must be ACTIVE or FAILING.
• For a token registered directly, the gateway must exist and the token must be supplied.

Inputs

Fields on POST /c/api/payment_methods, inside payment_method:

Input	Required	Meaning and constraints
account	yes	An account id, or an object: id, or crm_key (alias alt_key) with first_name, last_name, company, email, phone, address (country, line1 to line6) and tags. With crm_key and no id the most recently created account with that CRM key is used, or one is registered through the channel. With neither, an anonymous account is created from the details
id	no	A saved payment method to reuse; nothing new is stored or tokenised, the call only attaches it to contracts
gateway	conditional	Required with token. Otherwise optional: when omitted the gateway is chosen by routing (initiative, the account’s country, card type)
currency	no	Passed to the gateway with the tokenisation
code	no	Reporting code for the method; must not be in use by an ACTIVE or FAILING method
nonce	no	Serialises concurrent calls carrying the same value and is stored on the method. A payment-link nonce (pl_...) marks that link complete once the method is ACTIVE
type	no	Card type (alias card_type). Derived from card_number when omitted; SEPA, ACH or BACS is inferred from the bank fields
card_number	conditional	One of a card, bank or wallet detail set is needed for a new method. Non-digits are stripped
card_expiry	no	Alias expiry. Accepts MMYY, MM/YY, M/YY or MYY and is stored as a month; other formats are not stored
card_cvc	no	Passed to the gateway, never stored
last4	no	Alias card_ending
bin	no	Alias card_bin
requires_cvc	no	Marks the saved method as needing a CVC on later use
iban	conditional	Alias sepa_iban; makes the method SEPA
account_holder_name	no	Aliases cardholder_name, card_holder_name, sepa_account_holder_name, ach_account_holder_name
account_type	conditional	Alias ach_account_type; makes the method ACH
routing_number	no	Alias ach_routing_number
account_number	conditional	Alias ach_account_number; makes the method BACS when no other type applies
name	no	Alias description. Stored as the method’s description, localised with the card type and ending
address	no	Alias billing. Billing address (country, line1 to line6) sent to the gateway and stored
tags	no	Stored on the method
metadata	no	Stored on the method
source	no	ecommerce (default), moto, pos or recurring; sets whether the customer and staff are present, which the gateway is told and the method records
success_url	no	Where a redirect-based method returns on success; #PAYMENTMETHODKEY# is replaced and payment_method=pm_... appended
cancel_url	no	As success_url, for a cancelled or failed authorisation
locale	no	As user_agent
token	conditional	A token already held at the gateway. Switches the call to registration: no gateway call is made and the method is stored with status (default ACTIVE), sub_status and sub_status_reason as sent
manual	no	Same effect as sending token
contracts[]	no	Contracts to attach the method to; see Change the payment method on a contract

Fields on POST /c/api/checkout for this function: action TOKENISE (required), force_add (hides the account’s saved methods so a new one must be entered; Merchant View always sets it), legal_entity (narrows the gateways the form offers), and the checkout fields that belong to Take a one-off payment (nonce, account, channel, source, currency) and to Change the payment method on a contract (contracts[]).

Rules

Checked by the API means Shuttle refuses the request however it is sent; a screen name means only that screen refuses it, and a direct API call would be accepted.

Rule	Checked by	What you see
The checkout call follows the checkout rules of Take a one-off payment (body, nonce, CRM key without spaces, duplicate nonce)	The API	see Take a one-off payment
An account is required	The API	VALIDATION_ERROR: “Missing account”
A token registered directly needs a gateway	The API	VALIDATION_ERROR: “Missing gateway”
A CRM key must not contain spaces	The API	VALIDATION_ERROR: “crm_key cannot inlcude spaces” (sic)
A customer’s account session may only save a method on its own account; the check is on the account, whether given by id or resolved from crm_key	The API	NO_PERMISSION: “No permissions”; Shuttle: INVALID (BOLT-1005)
An account object with neither id nor crm_key creates an anonymous account, which the channel must allow	The API	INVALID (BOLT-1086, anonymous accounts disabled)
An account named by crm_key that the CRM does not know is refused unless the channel allows registration	The API	INVALID (BOLT-1031 with registration on, BOLT-1087 with it off)
The account must resolve	The API	INVALID (BOLT-1031)
A merged account resolves to the account it was merged into; the method is stored there	The API	silent (see Link a duplicate account)
Every call creates a customer session for the account and runs the fraud screening on it; a blocked session refuses the call with the screening’s reason	The API	INVALID (BOLT-1088) with the fraud reason as the message
The channel must exist and accept payments	The API	INVALID: “Invalid value for field channelKey.” / channel not accepting payments
A saved method named by id must exist and be ACTIVE or FAILING. It is attached to contracts only when ACTIVE; a FAILING method returns OK and changes nothing	The API	NOT_FOUND on “payment_method ” / INVALID on “payment_method”
Each contract in contracts[] must exist and be in a status that accepts a new method; the set and the attach rules are on Change the payment method on a contract	The API	INVALID on “contract: ”
code must not be in use by an ACTIVE or FAILING method	The API	INVALID: “Invalid code”
The card type is derived from the card number when not sent; a number whose type cannot be recognised is refused	The API	INVALID (BOLT-1093)
A card expiry of December in the current year, or on the test card ending 1111, is not stored (test-card convention)	The API	silent; the method shows no expiry
A named gateway must exist and have a payment processor; when none is named, the initiative’s routing for the account’s country and the card type must reach one. A legal_entity in the body plays no part in this routing, and no part in anything else: it is dropped on the way in	The API	INVALID (BOLT-1095 named gateway; BOLT-1105 no route)
The gateway must offer card saving or token creation for the card type; checked only when a card type is known, so a call with no recognisable type skips it	The API	INVALID (BOLT-1096, tokenisation not available)
The gateway call itself failing (a connector error rather than a decline) abandons the call; nothing is stored	The API	INVALID (BOLT-1167) with the gateway’s messages
A gateway decline is not an error: the method is stored INACTIVE with the gateway’s reason in gateway_status and the call returns OK. Callers must read status; the hosted checkout does and shows the reason	The API and the hosted checkout	OK with status INACTIVE
Only one call per nonce runs at a time (a random one when none is sent); a second call with the same nonce while the first runs fails at once rather than waiting	The API	INVALID (BOLT-7059)
The nonce does not stop duplicates: once the first call completes, a second call with the same nonce and details stores a second method. Only a payment carries a duplicate-nonce rule (see Take a one-off payment)	The API	silent; two methods
From the hosted checkout, two calls updating the same saved method are serialised: the second waits for the first rather than running alongside it. The key is the method’s id, so a new-card submission (which has none) is keyed by the clock and nothing serialises it beyond the nonce rule above. This does not serialise payments, only the saving of a method, and two payments on the same saved card are unaffected	The API	second call waits
the hosted checkout offers a gateway for saving only when it can save cards or create tokens for the card type, the currency matches, the gateway is not running down and its routing rules allow the card; a currency whose maximum amount rule is zero is treated as disabled for saving	The hosted checkout	gateway or currency not offered
Registering a token directly: the gateway must exist, token is mandatory, code must be unique, and the session needs account on the account	The API	NOT_FOUND on “payment_gateway ” / MANDATORY on “token” / INVALID: “Invalid code” / NO_PERMISSION
Merchant View offers Add Payment Method only when the account’s division has a WEB channel; the server has no such rule	Merchant View screen	control hidden

What happens

• A new saved method appears on the account and in the response, with status ACTIVE (ready to use; sub_status PENDING where a mandate is still being set up), REQAUTH with an authorisation_url the customer must complete, or INACTIVE with the gateway’s reason in gateway_status. Nothing is charged.
• Where contracts[] was sent, those contracts switch to the new method as soon as it is ACTIVE (at once, or when the customer completes the authorisation) and any outstanding amount is collected straight away; see Change the payment method on a contract. the hosted checkout warns the customer of that before they confirm.
• Webhook subscribers receive PAYMENT_METHOD.CREATED, then PAYMENT_METHOD.ACTIVE, PAYMENT_METHOD.PENDING or PAYMENT_METHOD.FAILED, and CONTRACT.UPDATE for each contract attached; a redirect-based method raises PAYMENT_METHOD.UPDATE and PAYMENT_METHOD.ACTIVE when it completes.
• An account named by CRM key that Shuttle did not know is registered; details sent with an existing account update its CRM record; an anonymous account is created when neither id nor CRM key is sent. In Merchant View the account screen reloads its saved methods when the checkout reports success.
• A payment link whose nonce was used is marked complete with the method.
• No email or SMS is sent by the tokenisation itself.

Who can do this

• Roles: Admin and Support. From the hosted checkout, no operator role applies.
• Admin app: the moto_tokenise dashboard option, a WEB channel on the division, and a legal entity chosen when the division has more than one active; applies to the admin entry points only.
• Checkout form: force_add hides saved methods; a gateway feature can skip the confirm step; the save-card toggle is hidden in tokenise mode because saving is the point of the request.

Related

• Take a one-off payment
• Change the payment method on a contract
• Archive a saved payment method