Merchant View admin roles

What each role can do on the Merchant View Admin screens. Support and Support (read-only) can open them and export the wording, and change nothing.

Everyone sees everything; the role decides the actions

Admin, Support and Support (read-only) all see the same screens and the same data. The role only decides which of the buttons below a user can use.

Roles are the security, options are the layout

The role decides what a user can do. For an embedded session it is the session.teams value on the deep link, and a deep link can never give more than the session that created it holds.

Merchant View options (features, such as refund) only decide which buttons are shown. They never grant or remove a permission. To stop a user refunding, give them a role that cannot refund; hiding the button is not enough.

The full list by operation is in Roles and permissions.

Who can use each button

Screen	Button	Admin	Support	Support (read-only)	Rule
Localisation editor	Import	✓	✗	✗	Import branded strings from a file
Localisation editor	Reset	✓	✗	✗	Reset a branded string to its original
Localisation editor	Save	✓	✗	✗	Override a branded string