Voids

A void cancels a previously authorised payment, releasing the reserved funds back to the customer's payment method.

When to Void vs Refund

• Void an AUTH that has not been captured: this releases the hold immediately with no processing fees
• Refund a PAYMENT or CAPTURE that has collected funds: this returns the money to the customer

Once an authorisation has been captured (even partially), it can no longer be voided. You must refund the capture instead.

No Parameters Required

Voiding is a simple operation — just call the endpoint with the payment ID. The full authorised amount is always voided; partial voids are not supported.

Status