# Account

> Open an account from the account search results, or follow a link from a transaction, contract, or payment method.

### Where to find it

Open an account from the account search results, or follow a link from a transaction, contract, or payment method.

### What you see

- The [Account header](/platforms/user-guides/admin-sections-accounts/#account-header): who the customer is, their reference, and the **New Payment** and **Add Payment Method** controls.
- The [Account details](/platforms/user-guides/admin-sections-accounts/#account-details): contact details, address and tags.
- [Saved payment methods](/platforms/user-guides/admin-sections-accounts/#saved-payment-methods): the cards and bank accounts saved against the account, with an **Active** / **Archived** switch.
- [Account transactions](/platforms/user-guides/admin-sections-accounts/#account-transactions): every payment, refund and authorisation on the account, with outcome counts.
- [Account contracts](/platforms/user-guides/admin-sections-accounts/#account-contracts): the account's recurring and scheduled agreements and their status.
- [Comments](/platforms/user-guides/admin-sections-shared/#comments) left by staff, and the [Audit history](/platforms/user-guides/admin-sections-shared/#audit-history): what has happened to the account over its life, when, and by whom.

### What you can do

| Control | What it does |
|---|---|
| **New Payment** | Take a one-off payment from this account now, through the secure checkout, choosing the channel if more than one applies. Shown when phone payments are enabled for your organisation. Rules: [Take a one-off payment](/platforms/user-guides/rules-payment-take/). |
| **Add Payment Method** | Save a new card or bank account against the account without taking a payment, choosing the legal entity if more than one applies. Shown when saving payment methods is enabled. Rules: [Save a payment method without charging it](/platforms/user-guides/rules-payment-tokenise/). |
| **Edit account** | Opens the account details for editing. Shown if account editing is enabled and you have permission. |
| **View a communication** | Opens an email or letter sent to the account. |
| **Contracts, transactions, payment methods** | Follow the links to open the related records. |

A communication shows the subject, who it was sent to and from, when it was sent, and the message content.

### Things to note

- The actions available depend on your permissions — editing, claiming, and changing eligibility each require the relevant access.
- Some sections (such as linked accounts and communications) appear only for certain organisations.
- The arrows above the account (or the left and right keys) step through the other accounts from your last search; the same works between an account's communications.
- **New Payment** and **Add Payment Method** open the checkout inside the page; when it closes, the account's transactions and contracts refresh.